1) What size air compressor should I use for my machine?
The compressor should be a minimum of 2 horsepower, capable of 4 C.F.M.@100 P.S.I.  A 5-horsepower compressor is the ideal size and will last many years longer.  We recommended that the compressed air supplied to the depositor be run through an air drying system, as this will increase the service life of the pneumatic components.

2) What air pressure should I be using when operating the machine?
Optimum performance is achieved by setting the air pressure gauge on the machine to 80 P.S.I at rest and at least 70 P.S.I. while cycling.

3) How often do I need to chance my O-rings?
O-rings should be changed when you start to see fluctuations in your deposit sizes, or if there are any cuts, nicks, or flat spots on the ring. Some customers change their O-rings every day while others change them every week or two depending on the type of product they are using.

4) What type of lubricant should I use on my O-rings?
Ergomatix supplies each new machine with a tube of Lubri-Film Plus. We recommend using this lubricant as it has a U.S.D.A rating of H-1. The lubricant is sanitary, non-toxic, odorless and tasteless.

5) Do you have a technical representative in the local area?
Ergomatix machines are sold all over the world, but all technical questions and parts orders are handled by telephone through our Customer Care Department — On-site service visits by factory technicians are available at additional cost.
In North America Call 1-866- 374-6689 for more information or email us at: info@ergomatix.com .

6) When will I receive the spare parts that I have ordered?
Unifiller ships all parts and accessory orders overnight by Federal Express.

7) What size of product cylinder should I use for my machine?
The correct product cylinder size depends on the required deposit volume. Please enquire with customer
care for your best options info@ergomatix.com

8) Can I run hot products through my machine?
Ergomatix makes special pistons and uni-valves for hot products, allowing the machine to be run up to 180 degrees Fahrenheit.

9) Can we try a machine before we buy it?
We can arrange sales on a trial agreement where you may return a purchased machine within a pre-determined time if you are not satisfied with it’s performance.

10) How long will it take to get a machine?
We do not stock most standard machines.  Our equipment is made to order and takes between two and six weeks to produce, depending on the model and current production schedule at time of order.

Do you have any questions for our experts? Let us know!
Send your email to: info@ergomatix.com with "Frequently Asked Questions" in the subject line.